Former Advocate patients lobby Congress
WASHINGTON, DC

June 24, 2004 - Lisette George and Zaida Perez traveled to Washington D.C. June 24 to describe to members of Congress how their uninsured families were charged the highest possible rates for care and were then aggressively pursued when they could not afford to pay. The two attended hearings on hospital pricing and collections sponsored by the U.S. House Energy and Commerce Committee’s Subcommittee on Oversight.

Lisette and Zaida have been working closely with the Hospital Accountability Project, a health care advocacy and research initiative of the SEIU, the nation’s largest health care workers union. The Project’s exposure of Advocate Health Care—who led the way in discriminatory pricing and aggressive debt collections in Chicago—helped spark the national outcry against the discriminatory pricing and predatory lending practices found at many of our nation’s hospitals.

Lisette, a single mother of seven in Chicago, will never forget the night her son became a mistaken target of gang violence. “Never once did they talk to me about charity care or financial aid. His bill was approximately $50,000. There’s no way in hell that I can begin to pay that,” Lisette said. “I’ve heard Advocate Health Care say that they have one of the most generous charity care policies in the country, but all they have given me are collections calls and bills. I’d like to know, where’s the charity?”

Zaida, who works as a nurse in Chicago, became an advocate for the uninsured after her husband was rushed to a hospital that did not offer charity care. “I was shocked when Advocate Lutheran General Hospital told me they did not have charity care,” Zaida said. “There was no way we could pay this bill.”

The two met with U.S. Representative Jan Schakowsky (D-IL) who mentioned their stories in her remarks before the subcommittee. Schakowsky called for “reform of hospital billing and debt collection practices and for universal health care coverage. We must recognize that our health care system itself has failed Lisette George, Zaida Perez and many other Americans.” Click here for entire testimony

 

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Hospital Accountability Project, Service Employees International Union
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